Want To Understand Outside-In, Build A Tribe and Change The World?
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OUTSIDE-IN the difference
Answers the question - why here, why now?
What Is This Book About?
IT IS A MANDATE FOR SUCCESS IN THE 21ST CENTURY USING PROVEN APPROACHES COMMON PLACE IN THE MOST SUCCESSFUL COMPANIES. 

Revised and Updated for 2021 and now in its Tenth Edition.

DELIVER IMMEDIATE RESULTS AND ONGOING SUCCESS USING THE CEMMETHOD AND TAKING THE COMPANY OUTSIDE-IN.
 HURRY! This Offer Won't Last Long!

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I'd Like to Rush You a FREE copy of my Best Selling
Book to Your Doorstep ASAP

VALUE: $29.97

Just a few of the Companies featured in the Book...

From: Steve Towers
Colorado, USA

There is a big difference between understanding process  and CX management...
and having processes that actually consistently win the Triple Crown (simultaneously improving service, reducing costs and growing revenues - wouldn't you agree?).

As the co-founder and CEO of BP Group, I have a rare opportunity to work and see behind the scenes of the best practices and approaches of the worlds leading companies, see what's working, and what's not working.

Recently we analyzed over 200 companies, and looked at over 6,000 Process and Customer Experience projects ran by the best performing companies...

Trying to find a pattern of what made some transformation programs successful, while others flopped.

As you can imagine, this was NOT a quick or easy process.

We drew a lot of connections, but a lot of them ended up leading us into some big "dead ends..."

But then something cool happened...

As We Kept Digging and Analyzing and Discussing,

A Set Of Patterns Emerged...
And

And what we found shocked us!
We found that it had almost NOTHING to do with:

  • What type of improvement approach you used...
  • ​What your process and service designs looked like...
  • ​Or even what your Customer Journeys are!


But instead, it had everything to do with your ability to:

  • ​Harness the new thinking of Outside-In...
  • ​Understand how realign the work of everyone... (mastering "North Star Alignment")
  • ​How well you can use the fundamentals of successful customer outcomes to build trust and rapport with your internal and external customers...
  • ​Build a tribe of people with the tools and techniques to win over and over again, and became lifelong advocates...
  • ​Change your company from a "transactional" industrial age business into a "customer age transformational" movement! 

They had Mastered the Art of Becoming Outside-In!

And then Helping their Colleagues and Everyone 'Get It'.

Let me Take You on That Journey and You Too an Can Experience Vuje Da!
All the Very Best

Steve Towers
Founder & CEO
BP Group

Here's Who This Works For

Outside-In contains the stories, casestudies, techniques and approaches that will help with transformation...
 Consultants
 B2B Companies
 Business Leaders
 Partners
 Coaches
 Large Enterprises
 Technologists
 Service Providers
 Innovation Leaders
 Departmental Heads
 Experts
 Consultants

Struggling With Out of Date Techniques like Lean and Six SIgma, Customer Satisfaction Surveys & NPS And Want To INNOVATE, then

This Book Is For You!

Inside Of 'OutsideIn The Secret.

Here Are A Few Of The Secrets You'll Discover For FREE!

There are many hidden gems in this book... here are just 'ten secrets'

  • Secret #1: How one company set the bar so high others couldn't see it...
  • Secret #2: What was the ONE thing that transformed thinking and practice forever in (already) a world leading B2B?
  • Secret #3: Where did an organisation focus its attention to immediately reduce costs, grow revenue and significantly improve customer satisfaction?
  • Secret #4: How and when a small Team convinced their C Level executives to shift focus completely in days...
  • Secret #5: Who should you always have involved on the inside of the tent?
  • Secret #6: What results you should aim for based on 'Next Practice'....
  • Secret #7: How can you make this a gift that keeps on giving?
  • Secret #8: Where is the Best Place to Start.... and Why!
  • Secret #9: How to Make the Case for Change so compelling few can resist...
  • Secret #10: What should the strategy and plan be to ensure 100% success?

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BONUS #1 - THE SIX STEP INNOVATION APPROACH WEBINAR

HOW DO OUTSIDEIN COMPANIES
OUTPLAY THE REST?

VALUE: $497

"In Theory theory is great, but in Practice Theory Doesn't Work"
That's why we focus on practical case studies that show you the HOW and WHAT of Innovation. Not the dumb ass theories!
Watch the recording of the LIVE Webinar to understand how you can apply the Six Step Innovation Approach Immediately.
Keep the recording and share with your colleagues - completely FREE.

BONUS #2 - THE 6 STEP INNOVATION APPROACH DECK

THE SLIDEDECK THAT CAN TRANSFORM THE WAY YOU INNOVATE FOREVER!

VALUE: $397

This 26 page slide deck walks you through the 6 Step Innovation Approach with Examples, Case Studies and the Techniques you will use to Innovate Innovation!

What You're Gonna Get:

*Here's a summary*

You Are Getting these Items...

  • Outside-In The Secret of the 21st Century: ($29 Value) - FREE
  • INNOVATION The Six Step Approach Webinar:  ($497 Value) - FREE
  • INNOVATION The Six Step Approach SlideDeck: ($397 Value) - FREE

Total Value: $923 FREE

(Just pay the s&h $12.95)

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