What If I Could Show How...
You May Be Measuring Your Customer Experience in the Wrong Way
📈 So many Metrics, So little Time. Smash through the Barrier!
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The Keynote includes THREE Case Studies (of what not to do), a Discussion of the reasons why organisations fall into the same traps (and how to avoid them.
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PRAGMATIC CX6 SYSTEM VIDEO
James Dodkins aka CX Rockstar walks you through the How To of the Customer Experience Six (CX6) approach that can immediately reframe how you measure CX Metrics forever.
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