You May Be Measuring Your Customer Experience in the Wrong Way
📈 So many Metrics, So little Time. Smash through the Barrier! Get the Deck and The CX Measurement system that works Immediately. 👍
DOWNLOAD THE DECK (PDF) AND VIDEO RECORDING
The Keynote includes THREE Case Studies (of what not to do), a Discussion of the reasons why organisations fall into the same traps (and how to avoid them.
DOWNLOAD THE INNOVATIVE AND PRAGMATIC CX6 SYSTEM VIDEO
James Dodkins aka CX Rockstar walks you through the How To of the Customer Experience Six (CX6) approach that can immediately reframe how you measure CX Metrics forever.
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No tricks, gimmicks or anything of the sorts! Just good old fashion giveaway amazingness!